Resources – The 'Taken for Granted' Department
I was having a conversation
with a friend of mine. He was telling me, "apart from salary
negotiations, the human resource department does not have anything
challenging to do." I was really surprised with his comment.
But the bitter truth is that most people have the same view about
Human Resources Department. We are taken for granted by employees
in all the industries. The profession of human resources has not
been understood well or we have not been able to project ourselves
well. We need to clear all the wrong notions that people have about
our domain. We need an image makeover and we need to be taken seriously
in the industry.
Being a human
resource professional, we know the amount of work and multi-tasking
we do. We coordinate with different departments for recruitment
and training. We perform multiple levels of planning. We work
for people and work with people which requires us to go through
different forms of human emotions. In the name of professionalism,
we often have to tolerate human egos, indifferent behavior
and expectations to do everything for eeryone. The human resource
department is just a coordinator for management of employees
or vice versa. We do not have much power to change the management
but the employees expect us to do so.
is a part
of our job. It is challenging. Sometimes, there are many
bigger challenges than this for the human resource department.
Personally, I feel that asking an employee to leave the organization
due to performance, behavior or back ground verifications
is the most difficult job for any human resource professional.
It is not easy. You have to strike a balance between being
honest, cordial and still maintaining your professionalism.
The employee goes through a lot of emotions and you have to
control your emotions.
A lot of employees
are never satisfied with their performance appraisal.
They cannot accept
that their performance has been average or below average. They have
wrong notions and think that they have been performing well. You
can not completely blame them. Sometimes their managers are also
to be blamed since they have not provided proper feedback or not
instilled enough confidence. Many of the employees blame the human
resources department for their performance appraisal. They fail
to understand that they are being rated by their managers. It is
important that the employee and the manager have a proper understanding
of one another. They need to know each other's strengths and weakness
to work well together.
We human resource
professionals try to do the best we can for our employees.
It is really difficult to keep everyone happy. We have to
face our own challenges in our department, just like any other
department in the industry. This profession brings with it
a lot of new challenges to keep you motivated. It is not a
monotonous job. Infact, you get to do many different things
and there is a lot of multi-level-tasking involved.
There is recruitment,
training, background verifications, employee engagement activities,
performance management, separation management and payroll
management, to name a few. Under each broad function, there
are several other things involved. The job is actually quite
We are in
thankless profession but we are thankful to be in this profession.
The opinions expressed in
this article are that of the writer. www.contentwriter.in is not
responsible for the independent views of the writer.
Writer: My name is Pankaj Sinha. I am working
as Senior Executive - Human Resources in R Systems International
Ltd, Chennai. [email protected]