- Retaining Employees & Its Importance
Money is a convenient
and overused excuse for leaving. It's the most common excuse that
an employee quits the organization for money, but is rarely an actual
excuse. An employee working in any organization values challenge,
developmental opportunities, friendships with peers and supervisors,
flexibility, appreciation and other real benefits more in their
work environment, which is the actual need in most of the cases.
Though Money is a natural and fundamental concern. Before you spend
a penny on additional salary, benefits or other programs, it is
important to find out specifically what is broken in your relationship
with employees. If you don't do this, you risk fixing the wrong
things and wasting precious money, time, effort and good will.
Here are a few
Interviews - Find
out what leads your employees to read want ads or accept a
call from a recruiter in the first place. Listener will glean
a lot of good information from these questions. There are
a number of good questions you can use to get the information
you need. One of my favorites is “Tell me about the three
things you'd change tomorrow if you owned the company.” Another
is “What things, if changed, would have prevented you from
considering another job?” An active and patient listener will
glean a lot of good information from these questions.
Groups and Surveys There
are a number of decent employee-opinion survey products commercially
available. Learning to do a focus group is easily within the grasp
of most HR professionals. Focus groups and surveys done by outside
personnel tend to get more forthright answers than those done by
Identify the employees you really,
really need to keep. Sit down with them and discuss the company,
their personal satisfaction, ideas to make their job even better
than it is, and related topics. Showing your interest is often rewarded
with additional commitment and longevity.
of caution for all of these techniques -
Don't use them if you aren't willing to listen to what people
think. More important, if you are not willing to consider
making changes, you are well advised not to ask.
high” of raised expectations quickly diminishes into all-time
lows of employee morale if people think you aren't listening.
You will find that the answers to turnover are not as elusive
as you may think. They are, in reality, fairly basic.
you harvest from employees will help you design the practical solutions
you need and can afford.
Writer: Shuporna Chakraborty [email protected]