Engagement - Is Your Employee Engaged?
No we are not talking
about the engagement where the employee is to get married. We are
taking about the engagement, which determines the psychological
commitment of the employees to the assigned task. It means that
how well an employee relates himself to his work, how much dedicated
the employee is towards his work and so on.
Various researches have been conduced in the past and all of them
have one thing in common that if an organization wants to sustain
in the long run then its really essential for it to have an engaged
workforce. Employees feel engaged when they find personal meaning
and motivation in their work, receive positive interpersonal support,
and operate in an efficient work environment. All efforts are made
on maximizing employee output and making the most of organizational
resources. An engaged workforce takes an organization to great
Engagement Begins from Day 1
Research has proved that employee engagement begins from day
one. Preparing employees for their new roles and communicating
how they can help the firm meets its goals can go a long way
toward determining whether new employees ultimately succeed.
The main requirement is to focus on improving communication,
both to managers who do hiring and to employee's themselves.
Thus for this their should be structured inductions.
ways to build a motivated, satisfied and engaged workforce should
start by putting in place structured and well-planned orientation
programmes for their new employees.
First of all lets clear off our perceptions between the satisfied
workforce and the engaged workforce. A person who is engaged
may not be satisfied while a person who is satisfied may not be
engaged. There's lot of difference between an employee being satisfied
and employee being engaged. An employee may be satisfied with the
facilities that he is getting and that would be sufficient enough
to continue with the organization. On the other hand an employee
may be 100% engaged to his work yet may not be satisfied one of
the reason could be that he does not have a supportive boss.
linked to three essential forces in the organization - Attrition,
Productivity & Profitability
is the number of people leaving the organization and it's
a well-known fact that is one of the major problem being faced
by the organizations be it any sector. An engaged workforce
definitely has less chances of leaving the organization, a
person who is engaged in his work is likely to stick to the
company as he offers his best and as result of which the organizations
takes due care of him in the form of hike in salary by way
of incentives and bonus. Attrition is likely to come down
in the organization, which have engaged workforce and this
will get in the likely benefits for the organization.
is the output of the workers in the form of work done by them
its not the quantity that matters it's the quality that is
of importance for the organization. An engaged workforce has
an understanding of what is expected of them at work so thus
they are able to carry on their task effectively and efficiently
thus adding to the productivity of the organization and thus
adding to the growth and success of the organization.
is the ability of a company to earn a profit. It is a relative measure
of success for a business. Research has proved that an engaged workforce
is likely to result in an increase in the profitability of the concern
as they have complete dedication and commitment to their work and
thus this is likely to result in an increase in the profit of the
concern and thus ensuring the success of the organization.
The organizations now days take all reasonable steps to ensure that
they have engaged workforce like organizing birthday bashes, talent
shows, sports activities and many other things. They want their
employees to be committed to their work fully besides all the above
activities they also make sure that the employees have role clarity,
get all the material and equipment they require to perform their
work efficiently etc.
The employee must feel that there is somebody in the organizations
who cares for him and wants his success and growth. In all this
we referring to the 12 questions that Gallup uses for studying the
engagement level of employees in the organization.
an organization that studies the engagement level of the employees.
1. I know what is expected of me at work.
2. I have the materials and equipment I need to do my work right.
3. At work, I have the opportunity to do what I do best every day.
4. In the last seven days, I have received recognition or praise
for doing good work.
5. My supervisor, or someone at work, seems to care about me as
6. There is someone at work who encourages my development.
7. At work, my opinions seem to count.
8. The mission or purpose of my company makes me feel my job is
9. My associates or fellow employees are committed to doing quality
10. I have a best friend at work.
11. In the last six months, someone at work has talked to me about
12. This last year, I have had opportunities at work to learn and
Thus if you want the success of your
organization and see it reaching great heights all you need is an
engaged workforce, i.e. all you need is justifiable answers to the
above 12 questions.
Writer: Nidhi Gulati is doing her mba from
IMED (BVP), Pune and is currently pursuing her summer training with
Airtel. She has written an article on talent management which was
published in Indian express. Email: [email protected]