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Importance
of Good Communication Skills in the Corporate World
Let me tell you from
my experience as an HR professional for three years in the IT Industry
in India that a lack of good communication skills has been the weakest
link for us in the corporate world. We Indians are generally good
with logic and learning new technologies. We are technically proficient.
We are also gaining good knowledge of different domains (Banking,
Healthcare, Telecom etc) with more exposure in these fields.
Most of us need to
build on our communication skills at a greater level to meet business
standards in the world market.
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For me, good
communication skills is about communicating information, helping
to build greater rapport with your bosses, colleagues, sub-ordinates,
clients and customers and getting more business and revenue
for your company.
Better communication
is always good for your business. We have still not understood
the value of good communication skills. Every year, millions
of students graduate but only twenty percent of them have
above average communication skills. The candidates in interviews
are not even answering basic questions about themselves properly.
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Schools and Colleges
will have to play a bigger role for improvement in communication
skills in our country. We need to move beyond syllabus and course
contents. We should have communication lab sessions compulsory for
all students. The lab sessions should focus on group sessions and
participative culture. Communication Skills, Presentation Skills,
Leadership Skills, Personality Development, Team Building Session
& E-Mail Etiquette can be a part of such communication lab sessions.
There should also
be a greater focus on extracurricular activities where students
can participate and gain confidence. They can build on their leadership
and organizational skills. Finally, each individual will have to
work on their own communication skills. They have to understand
their strength and weakness.
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The focus should
be to improve on your weaknesses. We should cultivate a habit
of reading. It has a double purpose; you gain knowledge but
also build on your vocabulary. Individuals need to take part
in group activities more and there should be more socializing
with each other. It contributes to an overall improvement
in your communication skills.
The technically
strong employees are an asset to an organization but the same
technically strong employees with good communication skills
will be a far greater asset to an organization. The technically
strong employee with good communication skills will climb
the ladder of success in the corporate world faster.
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For management point
of view also, such employees get better opportunities and exposure
in their work. Thus, it can be concluded that good communication
skills are very important in the corporate world.
Contributing
Writer: Pankaj Kumar Sinha I am working
as HR Executive in R Systems International Ltd (From September 2010),
Chennai. I have done my M.B.A from National Institute of Business
Management. My hobbies are travelling, cooking, photography &
reading books. pankajkumarsinha2706@rediffmail.com
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