& The Terror Stricken Indian Industry
India was and is
a fortunate land of great thinkers, beautiful places, and marvelously
intelligent minds. But some times the intelligent mind is constructive
and sometimes it may be destructive.
been hit by terror at many instances, sometimes its Mumbai,
or Jaipur or the Silicon City Bangalore or the premier management
institute place Ahmedabad. Recently, it was the real height
when Bangalore and Ahmedabad were head on consecutive days.
In this scenario,
the employees are stricken badly by this terror shock as people
from all over India and even abroad come to these metros for
working they may feel and consider going back to their native
and look for some other means for earning the livelihood.
Also, the stakeholders of the company may think of shutting
their offices down in these places and move to places where
things are cheaper and comparatively safer.
who always has to maintain a dual focus – one towards the employees
and the other towards the stakeholders, is in a crucial position
at this point of time. They have to maintain a high morale of both
the parties i.e. employees as well as stakeholders. Let’s take the
cases one by one. Taking the approach downside up towards the organization,
we will take the employees first.
In this situation, the primary goal is to keep the employee moral
high. HR can use certain means which may prove to be very useful.
on one Counseling –
HR can call employees for one on one counseling and can let
them know that this is a temporary phase and if bright employees
like them start leaving the organizations like this, company may
shut down their offices and can move to some other place and ultimately
the loss will be ours. We will loose on opportunity and prosperity.
can arrange for behavioral trainings which may help the employees
to get out of this situation. This may be something like motivation
training, crisis management training, etc. These trainings do magic
Benefits - As per
the basic definition of FBP (Flexi Benefit Plans), these are such
benefits which are not part of the employee’s salary but are given
through means other than cash. You can arrange for a one day outing
or can propose a plan for a company sponsored trip to some tourist
place for the best performing employee.
Security Measures -
HR should beef up the security cover for the company premises
by arranging for extra security measures. This will help in
building a good rapport of the company in employee’s view and
will improve the understanding of employee towards company and
hence will reduce the attrition factor.
Now let’s turn
the table and look towards the stake holders. Normally, the
first focus of this class is profit and then they consider the aspects
of the business.
stakeholders on the crisis may be a manner to convince, in such
a manner that they should be able to convince them on this temporary
phase of business. HR should convince the stake holders that the
company is ready for such crisis management and this disaster is
not such big that it can’t be handled. Also, HR can convince
that in spite of this crisis the work is not going to dip as
they have introduced such plans which will help in keeping the production
high and at the same time they will encourage the employees with
some small yet effective incentives. They can convince that these
incentives won’t put any extra pressure on the company’s budget.
Also, to ensure them about the security of the premises and also
to take out any worries about any legal complications, you can present
an improved security plan to them which may ensure a fool proof
protection. They won’t mind spending a bit extra to strengthen there
long running business.
As HR is the human face of any organization, the role of HR in
any such situation is very important. They should be very careful
about anything they do or say as even a small mistake can lead to
a complete misconception about the company policy and trigger a
chain reaction which may harm the company business.
So, in this time of crisis the HR department should extend their
helping and understanding hand towards the organization to make
the business run smoothly and also, lets don’t get panic and face
this situation boldly and BE ALERT AT ALL MOMENT OF TIME BECAUSE
WE ONLY CAN FIGHT SUCH SITUATIONS.
Writer: Rohit Minton is working as Assistant
HR in the Group HR department of the Amicorp group. He has done
his bachelors in Spanish Language and is now pursuing his MBA in