One That Satisfies
the magic words are murmured by everyone in one context or the
All businesses around the world are continuously looking for better
ways to recruit smart brains. Much has been said and written about
the factors behind the HR factors. Many companies are considering
some innovative ways to impart skills, train, re-train and motivate
employees as they are the key issues.
Why then in a country like India, recruitment melas are looked
at as prestigious events while turnovers are more for every quarter
in companies engaged in IT /ITES, Construction, Engineering, Manufacturing
and the like. ‘The right man for the right job’ may be the HR
mantra. On the lines of this saying, candidates are interviewed;
the good or better among the brain pool is offered the letter.
All is good for the first few months and slowly from somewhere
a pungent smell of dissatisfaction spreads across the corporate
Where do the innings start? The functioning style of management,
the way projects are planned, in the impressive art of delegation
of work, the manner in which constructive utility of manpower
is exercised and the sense of job satisfaction blended with job
security are the dependable factors for a lasting cordial relationship
with the employer.
The distaste initially starts with absenteeism, staying
away from work without permission and the final renunciation of
the bondage with one’s company result in an unhappy note. The
recruitment team that relaxed for a while suddenly gets into feverish
action and the team members stop not till the goal is achieved.
On an average, an employee with rich experience in India or abroad
also shows low enthusiasm and the heat is on the down beat. As
India is emerging successful in the global arena, it has been
an improvement on the economical status of an individual – billing
wise or growth wise. Many strategies were evolved over a period
of 8 – 10 years but it has been not easy to analyze the psychological
changes and attitude of an employee on the long run. We could
call this run to span a few months as is the trend.
A serious look has to be given to leverage the human capital and
support them more effectively. Bucket with a hole or filling the
overhead tank with taps open is not a healthy trend. This effect
will drastically lead to saturation level of enthusiasm in Recruiters
How good is our Indian
HR system? It is high time that the delivery
model needs a revamp. Ninety percent of the HR activities
end up in the routine chores of paper, interviews, reference
checks, hiring, payroll and firing letters. As this swallows
the maximum time, HR professionals have little or no time
to concentrate on other strategies or find time to keep
abreast of the latest trends in HR. Hence soon they get
stamped as ‘obsolete’.
integrated management’ is a better remedy
as it involves transparency, cost effective and paperless
If this system
which is in operation in some corporates is put to use in all
the organizations in India, a quicker coordination would be achieved
between employees, heads, departments and organizations. Through
online integrated management and clear coordination between HR
and other divisions much of unsaid troubles could be mitigated.
Now our HR professionals can foresee a progressive future in redefining
HR intelligence. Here lay the analysis to identify explorable
skills in existing employees and to deploy them in the appropriate
positions for which they have been hired. This is the prescription
for cost cuts, to boost performers, motivate and retain them.
Whatever be the advancement, the so called human factors still
remain a mystery and cannot be gauged through any profiling tests.
The ‘sukshuma’ behind the understanding of the human psychology
is still a puzzle. The HR professionals also fall in this category
without exemption. They travel miles to set the ball rolling as
long as they find it interesting. The mentality of the quitting
employees happens to be contagious that they (HR) themselves are
caught in the quick sand but appreciably resist from falling sick
and emerge like a ‘phoenix’.
Recruiters can only supply manpower and the satisfaction that
a new employee derives in his work purely rests in the hands
of his or her Group mentor. In every company HR builds up a healthy
atmosphere but cannot always detect and eradicate the latent politics
which are the ubiquitous characteristics of human beings.
Are we heading in the right way? Being proactive in salary and
compensation alone is not the solution to employee turnover but
there is something else beyond. What is there behind the industry
trends of boom – bubble –crash – survival –recovery – growth map?
Perhaps it is the human satisfaction that matters.
“When I stand before thee at the day's end, thou shalt see
my scars and know that I had my wounds and also my healing – Rabindranath
-- copyright ©2007 Selvaraj Chandrasekar
Writer: A freelance copy/content/creative writer in English
& Tamil, for the past 3 years writes for Thozil vaniga Mudaleedu,
Travel & Shopp - Chennai /Bangalore
edition, Nikitha Ad agency. Currently working as Manager -HR with
a epublishing BPO in Chennai.